Support / LEDs

LEDs

LED Indicators

During normal operation, your Moonwalkers may display any of the following LEDs.

Mode
Light Description
Startup Moving White
Lock Mode Solid White
Shift Mode (> 75% battery) Solid Green
Shift Mode (50% ~ 75% battery) Slow Blinking Green
Shift Mode (25% ~ 50% battery) Fast Blinking Green
*Safe Mode (Reduced Performance) Solid Yellow
Battery Charging Blinking Green
Battery Fully Charged Solid Green
Error Other blinking patterns (please see table below)

*Safe Mode (Reduced Performance)

Walking for an extended period can increase the internal temperature of the Moonwalkers above 122°F/50°C. When this happens, your speed will be reduced, and after some time, the shoes will stop with the status indicator lights flashing their respective code. Allow your Moonwalkers to cool, and you will be ready to walk again.

Troubleshooting

If your Moonwalkers are not working as expected. Please check the error codes below for more information.

Fault Description
# of fast blinks in RED
Bad wireless connection 1
Charging error 2
Battery Low 3
Battery temperature out of range 4
Motor overcurrent 5
Motor overvoltage 6
Motor temperature out of range 7
Bad motor hall sensors 8
Bad brake resistor 9
Bad electronics 10
Bad controller 11
Others 12

If you have any other technical issues with your Moonwalkers and cannot find the answer in the Moonwalkers user manual, please contact customer support.