Troubleshooting
Support / FAQs
If your Moonwalkers are not working as expected. Please check the error codes below for more information.
Fault Description | # of fast blinks in RED |
---|---|
Bad wireless connection | 1 |
Bad charger | 2 |
Battery Low | 3 |
Battery temperature out of range | 4 |
Motor overcurrent | 5 |
Motor overvoltage | 6 |
Motor temperature out of range | 7 |
Bad motor hall sensors | 8 |
Bad brake resistor | 9 |
Bad electronics | 10 |
Bad controller | 11 |
Others | 12 |
If you have any other technical issues with your Moonwalkers and cannot find the answer in the Moonwalkers user manual, please contact customer support.